Open Declaration on Public Services 2.0
David Osimo has now done a very useful VOD to explain this initiative aiming to drive Europe more firmly in the direction of Public Services 2.0
Public_Services2.0 5 articles
What does Europe need to do to lead the way in Public Services 2.0?
My impression is that we have made huge progress in the last 18 months in terms of the public sector taking on board Web 2.0 approaches and Web 2.0 tools. There have been plenty of great initiatives in Europe and the election of Barack Obama has prompted an impressive upswell of activity in the United States. But (and I am sure you knew there was a but coming) there is still a huge way to go before these new approaches become mainstream. As it happens, the European Union is in the middle of ...
Is Co-production the key to Public Services 2.0?
I was having an interesting discussion last night with colleagues and thought I would share it here. As you may have guessed, we were talking about "co-production". I think what is attractive about this idea is the promise it holds out of radical change - instead of public service being done to us by them (the government), public services would be done jointly. Instead of being subjects (or passive objects) we would be partners. In fact, it is already quite interesting that we feel this way a...
easyCouncil
This story in from the UK: Conservative-run council adopts budget airline model as part of an efficiency drive A Conservative-run council is using the business model pioneered by budget airline such as Ryanair and easyJet in an attempt to reduce public spending. Barnet council plans to allow residents to pay charges in return for priority service as part of "a relentless drive for efficiency". Householders, for instance, will be able to pay a surcharge to jump the queue for planning cons...
Public Services 2.0
Everything is "2.0" these days. Maybe too many things. We might well be reaching the point where "2.0" can claim the dubious honour of joining terms like "strategic" and "transformational", words whose often subversive meaning is being steadily eroded by a mixture of laziness and cynical co-option by those dedicated to everything except what those words really mean in order to defend the status quo. But this recent piece from renowned UK thinker and provocative analyst ...